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Volusion Live Chat App Integration

What is Volusion?

Volusion is an eCommerce platform which enables businesses to come and sell online. Volusion has been nominated in various lists for being one of the best eCommerce platforms for small businesses. Volusion has been trusted by more than 18,000 entrepreneurs who have sold more than 185 million orders worldwide.

Volusion eCommerce platform is very easy to use and set up.

 

REVE Chat integration with Volusion 

  1. Log into your REVE Chat dashboard
  2. Click on Integration
  3. Copy the Code. We will need it later.

revechat-dashboard-integartion

  1. Log into Volusion 1 admin panel.
  2. Go to Design>Themes
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  3. Click on Edit HTML under Active Template section.
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  4. In the editor panel, just before the closing </body> tag paste REVE Chat code that you have copied earlier.
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  5. Save the changes by clicking Save

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  6. You will now find REVE Chat in your storefront. To chat with your customer, log into your REVE Chat dashboard and start chatting.

 

Benefits

  • Volusion live chat app integration enables the website visitors to interact with live chat agents effortlessly.
  • Live chat app integration in Volusion based eCommerce store helps in increasing online sales as customers tend to buy more if they get the answer to their queries quickly.
  • Live Chat agents can use proactive chat triggers to initiate the communication with website visitors. It helps in boosting customer engagement.
  • These triggers can be a product detail page visit or cart page at the time of check out or amount of time spent on a particular page.
  • You can integrate live chat app with your website, mobile app, Facebook page messenger, Viber and Telegram messenger providing multi-channel customer support from a single dashboard.

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