OpenCart is a PHP based shopping cart software. To get started, all you need to do is simply install, choose the preferred template and add your product offerings. That’s it! You are ready to sell online.
If you have created your online store on the OpenCart platform and want to offer live chat assistance to your website visitors then REVE Chat is the perfect one. REVE Chat has come up with its own live chat plugin for OpenCart platform.
For using REVE Chat on your website, SIGN UP first and then follow some simple steps for OpenCart integration.
For OpenCart live chat integration, please follow the below mentioned steps:
- Visit www.opencart.com and then click on the ‘Extensions’ Tab. On the ‘Extensions’ page, search for ‘REVE Chat’ or to go to the REVE Chat extension page directly, click here.
- Next, download the REVE chat extension and extract the zipped file.
- From the unzipped folder upload ‘admin‘ & ‘catalog’ folder to your root folder of OpenCart installed directory.
Please copy all file to your OpenCart folder structure.
Enabling the REVE Chat extension:
- Go to Extension form your dashboard.
- Now choose Module from the list
- Find “REVE Chat” from the module list and click “install”.
- After successful installation, click “edit”
- Click on Settings tab Fill the form to Login/sign up to your REVE Chat account. Fill out the form and submit
- When the account is connected successfully the window will look like below
- Now click on the layout tab. Choose the page where you want to place your REVE Chat.
Congratulations! Your OpenCart live chat integration is done. Now you can live chat with your online store visitors.
- OpenCart Live chat Extension integration helps you to interact with eCommerce store visitors in real-time.
- Live chat extension can also be used to provide instant assistance and offers to boost online sales conversions.
- Proactive chat triggers are helpful for live chat agents to initiate the communication with website visitors boosting customer engagement.
- These triggers can be a product detail page visit or cart page at the time of check out or amount of time spent on a particular page.
- If a customer returns to your website and chats again, our live chat app can track it and will show you the chat history.
- You can integrate live chat with your Facebook page messenger as well. This will help you provide better support to your customers.