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ECWID Live Chat App Integration

What is Ecwid?

Ecwid (e-commerce + Widget) is an e-commerce platform which is specially designed for businesses and individuals who have their own websites. It simply allows you to instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.

By creating an online store with Ecwid you will be able to make shopping experience incredibly easy, fast and more secure for your customers. With the help of Ecwid Live Chat integration, you can encourage your customers to share their queries through social media tools as well.         

Benefits of REVE Chat Integration with Ecwid?

  • Ecwid Live Chat integration is much more affordable and easier to manage than a call center.
  • Handle multiple agents with the large volume of inquiries which helps to reduce cost and improve efficiency.
  • Offer a unique shopping experience where customers can make a better purchase of products or services.

To Integrate REVE Chat with Ecwid Please Follow the Below Steps

  1. Login into your Ecwid
  2. Go to Apps > App Market.

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  1. Search for REVE Chat App.

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  1. Click on the REVE Chat badge to get the app.
  2. Click Install.

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  1. Next, you need to connect a REVE Chat account with your Ecwid store. If you already have REVE Chat account then provide your REVE Chat login email address and click CONNECT TO THIS ACCOUNT.

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  1. If you are new to REVE Chat, you will need to create an account. To do it, click on “Click here to create one” link.

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  1. Fill the form and Click TRY FOR FREE to continue.

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  1. Complete the installation by clicking on the visit your store site link. You will find REVE Chat widget on the storefront. To start chat with your visitor, login into your REVE Chat dashboard and start chatting.

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Benefits

  • Integrating Live Chat app in ECWID powered store enables you to interact with website visitors in real time and solve their queries.
  • This live chat app integration can be used to boost sales and provide better customer support on the eCommerce store.
  • Pro-active chat triggers enable live chat agents to initiate the interaction with visitor and hence boosts customer engagement.
  • Using visitor analytics, live chat agents can know about the geographic location of the customer e.g. city, country. This information can be used to provide exclusive offers and improving the conversion rate.

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