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BigCartel Live Chat App Integration

What is Big Cartel?

Big Cartel is an eCommerce platform enabling merchants to sell online through their own store. Big Cartel has specifically targeted artists who are looking for a solution so they can sell their products online easily. The platform is easy to use and help with all the features which would be required to sell online using their own eCommerce store. Pricing is dependent on the usage and can go from “Free” to “$29.99/month”.

Benefits of integrating REVE Chat, live chat software in your Big Cartel store

  • Integrate live chat plugin on your store with a simple 3-step process.
  • Boost your online sales by providing instant assistance on your website.

REVE Chat installation Instruction

To integrate REVE Chat in your Big Cartel store, you need following things.

  1. REVE Chat Account
  2. Paid Big Cartel plan

Installation Instruction

  1. Login into your REVE Chat dashboard
  2. Click on Integration
  3. Copy the Code. We will need it later.

1

  1. Log in into your Big Cartel admin panel.
  1. Choose Customize your design from your Settings panel

2

  1. Click on Advanced

3

  1. Now access Layout

4

  1. Paste REVE Chat code that you have copied earlier right before the closing tag.

5

  1. Now REVE Chat will be available in your storefront. You can now chat with your visitor from REVE Chat dashboard.

 

Benefits

  • Live chat App helps you to interact with your customers in real-time on your Big Cartel store, Facebook page, Mobile App etc.
  • Live chat app integration in your eCommerce store helps you in increasing your sales as customers may prefer to talk to someone before buying a product.
  • Your agents can use pro-active chat triggers to initiate the communication with website visitors. It helps in boosting customer engagement.
  • These triggers can be a product detail page visit or cart page at the time of check out or amount of time spent on a particular page.
  • If a customer returns to your website and chats again, our live chat app can track it and will show you the chat history.
  • You can integrate live chat with your Facebook page messenger as well. This will help you provide better support to your customers.

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