Its not a big d eal that you are a corporation or a small business, chatbot takes you business to the next level by communicating better with the customer.
If a company is not yet using any customer support chatbot, it can be even more frustrating. They spend hours waiting on hold or being redirected to different departments and finally settled with an email which usually will be answered by a standard response. This makes the owner of a business loose money.
A business chatbot will be able to handle customer requests and perform tasks. If a business wants to improve customer service then a chatbot can be a great option to increase customer satisfaction.
A chatbot platform can do the following:
The chatbot is a virtual customer assistant that is available 24/7. This cuts down on costs associated with hiring more staff and reduces the likelihood of human error.
Using a business chatbot you can answer customer questions, schedule appointments, get loyalty program memberships, accept online payments, and more.
Research has shown that consumers who interact with businesses chatbots are more likely to convert.
REVE business chatbot is an AI-based bot that provides 24/7 support for businesses with a possibility to integrate with several messaging platforms such as Messenger, WhatsApp, Skype, Viber, Website, Apps and others.
It is a new generation of chatting software that has been developed to ensure that businesses have a smooth communication channel with their customers and clients, so that they can respond in real-time in order to satisfy their needs and build up positive customer relationships.