Take the customers through the whole process of product on-boarding being on call. This makes the customer experience so good that end conversion becomes swift.
A voice call comes handy when a customer becomes really furious. For an e-commerce shipping product worldwide, voice call can act as a phone support.
Login to your REVE Chat dashboard with the given login details.
2. Go to ‘Chat Window’ under ‘Customization’ section and enable ‘Voice Call’ option. Finally, click on the ‘Save’ button to apply your changes.
Your website visitor will click on the ‘Voice Call’ button to initiate the call to your support agent.
Your agent will see the call notification on his dashboard itself. By clicking on the ‘Accept’ button he can receive the call and start talking.
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