Voice Chat

This feature allows visitors to talk with the support agents in real time. There would be times when chat is not sufficient, your support agents can use this feature to talk to website visitors using microphone.

Onboarding

Take the customers through the whole process of product on-boarding being on call. This makes the customer experience so good that end conversion becomes swift.

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Provide Better Support

A voice call comes handy when a customer becomes really furious. For an e-commerce shipping product worldwide, voice call can act as a phone support.

Provide Better Support

How to enable Voice Chat?

  1. Login to your REVE Chat dashboard with the given login details.

  2. 2. Go to ‘Chat Window’ under ‘Customization’ section and enable ‘Voice Call’ option. Finally, click on the ‘Save’ button to apply your changes.

    Video Chat Enable

How does it work?

  1. Your website visitor will click on the ‘Voice Call’ button to initiate the call to your support agent.

    Voice Chat Option
  2. Your agent will see the call notification on his dashboard itself. By clicking on the ‘Accept’ button he can receive the call and start talking.

    Voice call requests

Engagement made easy with powerful features

Live Chat

Live chat service on your website for offering instant assistance to the visitors.

Read More

Voice/Video Chat

The online chat software allows customers to initiate voice/video chat with the support team for instant help.

Read More

Facebook Messaging

Allow customers to live chat with you directly from the Facebook company page through Facebook messenger.

Read More

Viber Messaging

Integrate Viber with this website live chat software and let customers send you messages from Viber.

Read More

Department Management

Route chat requests to specific departments and allow them to live chat online with the right agents.

Read More

Visitor Analytics

Know website visitors by their names, geographic locations, current page visits etc. and offer more personalized support.

Read More

Auto Trigger

As an online chat software, it automates your live chat assistance through personalized triggers.

Read More

Mobile SDK

Add live chat service to your Android mobile application in a few minutes with mobile SDK.

Read More

Start engaging your visitors with
REVE Chat in a few minutes.

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