Screen Sharing

Allow your agents to walkthrough customers in real time. Let your website visitors share their screens for agents to provide real time assistance.

Remote Support

You can see your customer desktop screen with a single click. This will make them understand things better. Once you guide them on their screen and show them how to do it, they tend to trust you more.

Share Screen

Walk through your Website

Screen sharing helps your visitors to share their screen, where you can take them on a virtual product tour. This saves a lot of time, energy and gets the work done more efficiently.

Share Screen

How it works

It is a very simple process and explained in steps below:

  1. Visitor need to click on screen sharing button from video window.

    Live Chat
  2. For the first time, visitor would be required to install a browser specific extension. Chrome and Firefox, both browsers are supported through plugins. Link to the plugins are below: Live Chat
  3. In this step visitor can share his entire screen or specific screen with agent. This popup window asks for permission that visitor wants to share the content of his screen or not.

    Live Chat
  4. This is the last step where agent can see the visitor’s screen if visitor complete the above three steps successfully

    Live Chat

Engagement made easy with powerful features

Live Chat

Live chat service on your website for offering instant assistance to the visitors.

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Voice/Video Chat

The online chat software allows customers to initiate voice/video chat with the support team for instant help.

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Facebook Messaging

Allow customers to live chat with you directly from the Facebook company page through Facebook messenger.

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Viber Messaging

Integrate Viber with this website live chat software and let customers send you messages from Viber.

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Department Management

Route chat requests to specific departments and allow them to live chat online with the right agents.

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Visitor Analytics

Know website visitors by their names, geographic locations, current page visits etc. and offer more personalized support.

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Auto Trigger

As an online chat software, it automates your live chat assistance through personalized triggers.

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Mobile SDK

Add live chat service to your Android mobile application in a few minutes with mobile SDK.

Read More

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