Yes, you can. With proactive chat, you can send chat request to individual visitor of your website.
To send chat request to the website visitors please follow the below mentioned steps:
- Login to your dashboard and go to the ‘Chat Window’ panel.
- Click on the ‘Online visitors’ option, here you can see how many people are present in your website at that time.
- Click on the ‘Invite’ option and send chat request.