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General

I am unable to login. Please help.

Please check whether you have entered correct username and password or not. If you are still unable to login to your dashboard please click on the Forgot Password option to reset your password.

Alternatively, drop an email to support@revechat.com and we will help to resolve the issue at the earliest.

I forgot my password. How can I recover it?

To set a new password please follow the below mentioned steps:

  • Go to the Login page and click on the “Forgot Password” option
  • Enter your registered email address and click on the “Submit” button
  • The verification code will be sent in your registered email ID.
  • Enter the verification code in the given space.
  • You will be redirected to a separate page where you need to enter your new password.
  • Click on the ‘Submit’ button to save your changes.

Where do I copy the REVE Chat code in my website?

You can get the REVE Chat Script from Dashboard itself. You need to copy the script from there and paste it just before the closing body tag of your website page code (specific website html). The body tag looks like- <body></body>

Can I add REVE Chat to more than one website at the same time?

Yes, there is no limit on the number of websites with paid plans. The pricing is based on number of licenses or agents you would need to support your business.

Is it necessary to sign up for free trial before I purchase any of the REVE Chat plan?

We believe that before purchasing REVE Chat, you should be convinced about its benefits and values to your business. REVE Chat offers 14 days free trial to use all the available features however, you can purchase commercial plans any time after you signup.

What happens after the FREE Trial period is over?

After the 14 days FREE Trial, you need to choose from any of our paid plans to continue with the services. Anytime you can upgrade to other plans based on your requirements.

How do I sign up?

REVE Chat provides 14 days FREE TRIAL to explore all the available features. To sign up follow the below mentioned steps:

  • Click on the Start Free Trial link and fill in the form. Next, click on the ‘Sign Up‘ button.

  • You will be redirected to a new page where you need to set the password, enter your contact number and company website address. Finally, click on ‘Get Started‘ button. 
  • Next, you need to complete the customization of REVE Chat as per your choice. After customizing, click on the ‘Finish‘ button to complete the SignUp process. You will be redirected to the REVE Chat dashboard. 

 

What is REVE Chat?

REVE Chat is a cloud based live chat platform that enables businesses with online presence to connect and engage with website visitors. It helps to provide instant assistance, understand the visitor’s behaviour and gain important customer insights which leads to offering better customer service, increase sales conversions and ultimately build a better brand loyalty.

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Not sure how to get stated? Check our Support section or email us at support@revechat.com

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