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Frequently asked questions
Billing & Payments
Is it possible to suspend my account for some time?
What is your refund policy?
Can I get any bulk discount?
How does REVE Chat work when agents are offline?
Can I customize the REVE Chat window?
With REVE Chat can I invite my website visitors to chat?
I am unable to login. Please help.
I forgot my password. How can I recover it?
Where do I copy the REVE Chat code in my website?
How can I cancel my PayPal subscription?
How do I view the information of my website visitors?
Is it necessary to stay logged in to my dashboard in order to appear online on my website?
Pricing & Plans
How shall I pay for monthly/1year/2years plan?
How do you charge per agent?
What are the plans available for REVE Chat?
Will REVE Chat work in a corporate network?
Please tell me about the security measures taken to protect the chat conversations.
Setup & Installation
Is it possible to place REVE Chat widget on more than one website?
Is it possible to change the appearance of REVE Chat button to match with my website design?
Is it possible to monitor website visitors without putting the REVE Chat button on my website?
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