We are proud to announce to everyone that our REVE Chat software has been recognized with two awards by CompareCamp, an independent SaaS review website committed to assist businesses in selecting an ideal software for their needs. Specifically, we received the Great User Experience award, which is a testament to the design of our live chat solution, providing accessibility and intuitive navigation for both users and their website visitors. Meanwhile, the Rising Star delivered to us by CompareCamp indicates that many of our users consider REVE Chat as a reliable brand in the industry.
The CompareCamp reviews directory elaborated on the various REVE Chat features that allowed us to receive their two industry awards. Stating on their REVE Chat review, CompareCamp’s experts said our live chat solution makes it easy for users to provide personal assistance and effectively guide them throughout their website journey.
This is made possible with the help of our interactive video and voice chat modules, which essentially allows your agents to assist them with a direct one-on-one support to effectively address their concerns.
To make customer engagement more personalized, REVE Chat also identifies website visitor behavior and stores their personal details such as their name, contact number, and email address.
According to CompareCamp, businesses also benefit from direct query routing to qualified agents, multiple visitor chat per agent, and easy customer feedback collection. CompareCamp also commended REVE Chat for being a mobile friendly solution, enabling agents to provide “immediate assistance to your visitors from anywhere using their smartphone or tablet.”
Simply put, the review created by CompareCamp affirms that REVE Chat is the software of choice for businesses looking to proactively engage website visitors.